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The OIC, or Officer in Charge, is a reliable source of information for answering inmate questions because they have specific training, knowledge of the facility's regulations, and access to official policies and procedures. The OIC is responsible for maintaining order and ensuring that inmates are informed about their rights and available resources. This position carries the authority and responsibility to provide accurate information and guidance to inmates, reflecting the facility's rules and the law.

While other sources like other inmates and outside family members might provide some information, their input lacks the formal authority and accuracy necessary for official guidance. Correctional officers' personal opinions, while potentially insightful, do not serve as a credible or standardized source of information, as they can be subjective and vary from officer to officer. Therefore, referring inmates to the OIC ensures that they receive consistent and authoritative information.